Samsung thinks a second life metaverse experience is a good CES idea

On the first day of CES 2022, Samsung opened the virtual doors to its My House metaverse experience. The company built a customizable digital home that can be accessed through the Zepeto app – a metaverse platform. With the number of COVID-19 infections reaching new heights, many companies have discontinued or reduced their physical presence for CES this year – giving virtual options such as livestreaming a booth from a phone or, in this case, a metaverse booth, alternative ways to share products.

Don’t get too excited…
Image: Samsung

The problem is that nobody cares about Samsung this one metaverse experience. Certainly not for the target group for which the company was in the press release: millennials and zoomers. Just look at the press release trying to sell the idea; I imagine this pitch from an employee word for word in a Zoom call to Samsung executives:

You’ve probably heard of the metaverse before. It is no longer a fad, but an established trend of the future. With online communication constantly evolving, the metaverse has created new industrial, social and cultural values. Millennials and ‘zoomers’ (members of Gen Z) are using this digital space to project identities different from reality, and have created a new world of experiences through active interaction.

This custom-built living room has two of Samsung’s Bespoke Jet vacuums—less and this place would be a mess.
Screenshot: Umar Shakir / The Verge

Samsung kicked off this metaverse partnership with Zepeto developer Naver Z in August of last year with the platformer-like Galaxy House experience featuring members of BTS. But the CES version opts for more of a Second Life Experience: Players can walk through a fenced yard and enter a customizable house filled with Samsung products like the Freestyle Projector, Custom Vacuum Cleaner, and The Frame TV.

a Samsung Freestyle Projector can display different home modes, such as “Gamer Mode” in the Experience. But for now… It’s party time!
Screenshots: Umar Shakir / The Verge

You start in the front yard of the house where you can interact with other people and also visit different houses. Different walls, decors and finishes are available, but the actual layout of the house remains the same for everyone. You enter the front door into the living room, turn right into the kitchen with colorful custom appliances, then right one more time into what appears to be an open laundry room, and finally you go down the hall with the office, bedroom and bathroom. There’s also a whole front and back yard, but you can’t help but settle in a few spots and sit on top of a tree house (which annoyingly you can’t even get in).

Feeling the breeze from what looks like a tower fan from Samsung.
Screenshot: Umar Shakir / The Verge

I fully expected this experience to contain a lot of product information – like a real CES booth – but the creators of this Samsung experience apparently wanted the products to stay low-key and focus on how Instagram-ready your imaginary home could look. . You can pick up the Bespoke Jet vacuum cleaner and run around with it, stand in front of an air purifier and enjoy the breeze, and play video games on the unfamiliar model of TV in the living room or on a curved Samsung monitor in the office.

The animations are silly loops: your avatar types randomly on the keyboard while a looping video from a racing game is displayed on the unfamiliar Samsung curved monitor. It’s definitely not like the new huge one ark monitor.
Screenshot: Umar Shakir / The Verge

I like to listen to music while I vacuum the kitchen, but I didn’t find a Bixby-powered one Galaxy Home Speaker.
Screenshot: Umar Shakir / The Verge

You can choose between Samsung’s Sero rotating TV or The Frame TV in the bedroom.
Screenshot: Umar Shakir / The Verge

Samsung’s expensive AirDresser garment sanitizer will give you a sparkling shirt.
Screenshot: Umar Shakir / The Verge

No not really, Jeroen.
Screenshot: Umar Shakir / The Verge

I wish Samsung had made its CES experience on Zepeto more like August’s previous Galaxy House experience. That felt more like a product showcase and more CES-esque than this My House experience. I also visited the old experience – where I am challenged to do what Mario Galaxy-style platform that jumps to the top of a space-themed world so I can take a selfie with Jin from BTS. It was much more engaging than walking into a bathroom in the My House experience – where you can brush your teeth but do nothing else.

August’s Galaxy House Zepeto experience was much more enjoyable. I took a selfie with Jin and climbed Super Mario-esque moving platforms.
Screenshot: Umar Shakir / The Verge

Samsung’s Galaxy House basement with products you can buy in a metaverse – that’s what Samsung should have done for its CES experience.
Screenshot: Umar Shakir / The Verge